Occasional thoughts on product and process from the Mint team

Tube socks

Posted in News by Tim Morgan

Tubesocks

This week we launched Tube socks - socks the colour of the tube. Our socks are available in two styles, the white striped Peak sock and the full colour Off Peak. Both cost £7.99 a pair, including free delivery to anywhere in the world.

If you know someone that uses or likes the tube that might want a pair this Christmas then move fast- we have a limited stock and so far there are no reported delays in sales on this line.

Mind the gasp

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The Mint approach to: Discovering users' needs

Posted in Design by Andrea Jezovit

coffeemethod

You can’t create a great product or take it to market without paying close attention to your users' needs. That’s why we build user research into every project at Mint, whether we’re working for a client or creating and marketing a product of our own.

There are countless ways to learn about audiences and their behaviours and needs. We’ve conducted user research in all kinds of ways at Mint: sometimes a discovery phase lasts weeks, other times budgets and deadlines are tighter and we need to get creative to find out what we need to know quickly.

Here are some of the things we’ve learned.

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Applying for design roles

Posted in Design by Tom Jarrett

Portfolio

When we have a designer position available at Mint, we tend to get a lot of applications; most very good, some that need improvement. It’s quite a task going through all of them to find the right candidate. It’s also hard for young designers to know how to stand out, or what studios are looking for.

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The importance of Lifetime Value

Posted in Reflections by Viraj Ratnalikar

Deskbeerslogo

For most startups, the first step is to find a core group of users who love the product. This is the group of early adopters: the customers who help you develop the product, the ones you talk to frequently and the ones who will evangelise the product (if you do a good job!). With DeskBeers we were lucky in that we found this early adopter group quickly: turns out that there’s a big appetite in London for amazing beers delivered to your office at the end of the week (who knew?).

After cultivating this group of early adopters, the next step is to scale. For a while this involved cold emails and cold calls, letting companies around London know that DeskBeers existed and they could buy some beers from us, if they fancied it. This worked well but with a small team, it’s ultimately very time consuming and expensive.

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Boomf Spins Out

Posted in News by Andy Bell

Boomf

Last month, Boomf moved from being a joint venture between Nice Cakes and Mint Digital to being an independent company. I'm becoming Boomf's CEO. Boomf’s other co-founder James Middleton, becomes Production Director, in charge of further innovation, as well as manufacturing and logistics.

Also joining Boomf are Chara Oikonomidou and Iggy Hilton from Mint and Lara Woodhead and Inga Kaplon from Nice. A few people have asked: what made us want to dedicate ourselves to marshmallows?

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Process

An occasional newsletter sharing tools, resources and inspiration that feed into the way we work at Mint.

News

Keep up to date with our product launches, events, talks, announcements and all that newsy stuff.